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eLegal Software Solutions

Our Privacy Policy

eLegal Software Solutions, Inc. ("eLSS") wants you to trust us with your information. This Privacy Policy is meant to help you understand what data we collect, why we collect it, and what we do with it. Our overall intention in this privacy policy is to protect your information and your client's information. For attorney's this is quite important; we hope you will take time to read it carefully.

Privacy Policy - Effective 7/23/2015

eLSS knows that your primary reason for using this website is to streamline your legal business. The information that you enter into this website is used to generate legal documents and filings that will keep work time and costs down. When you share information with us, we want you to know what information is stored and what information is purged when you log off the page.

We have tried to keep it as simple as possible, but if you're not familiar with terms like cookies, IP addresses, pixel tags and browsers, then read about these key terms first. Your privacy (and that of your clients) matters.

Information we collect

We collect information to provide better services to our users and group that information into two categories. Essential User Information ("ESI") and User's Client Data ("UCD"). In order to create legal documents which are useful, it helps to have information the lawyer (the user) and the client of the user. ESI is kept in a database that remains available at all times to the website and eLSS but very little of that data is not available to the public on the Bar's website already.

The UCD is information that you enter into the website which is stored within the program as session variables and then purged when you log off or after you remain inactive for 30 minutes. This is the best way to secure the attorney-client privilege although it does come with a small drawback: if you need to regenerate your client's forms, you will need to re-enter their data because it was not saved. Luckily, modern browsers keep form data that you entered locally. Double click on a field and see if your client's information is still there. Do not forget to clear your form data every once in a while. This secures information not only for this site, but others as well.

We collect information in the following ways

Information you give us. For example, many of our services require you to sign up for an account. When you do, we'll ask for personal information, like your name, email address, telephone number; or

Information we get from your use of our services. We collect information about the services that you use and how you use them, like when you create a certain form for filing (except for UCD), This information may include: Device information, Log information, Internet protocol address, Location information, Cookies and similar technologies.

How we use information we collect

Candidly, most of the information we collect is about you, the attorney who uses this website. We will use this information to monitor general usage, not personal usage. For example, if we realize that 1488 eviction complaints were created, but only 309 tenant defense packages were created, we will use that information to tailor future development on the website. Again, UCD is never stored permanently and eLSS will not maintain such information about your clients.

As we interface our site with other services, you may be presented with options to utilize those services.

We may use your email address to inform you about our services, such as letting you know about upcoming changes or improvements, or to let you know that your subscription is close to expiring.

In the event we accidentally collect information we do not want, we will dispose of it without notice. We will ask for your consent before using information for a purpose other than those that are set out in this Privacy Policy.

Not storing information that can be stolen in a security breach is the best security.
-Jimmy Davis, Founder

Transparency and choice

We intend to expand eLSS into other areas of service and as we do your information may be available across those services. As we expand, we will be considering how your profile information will translate across multiple features and attempt to provide you with the most meaningful choises about how your information may (or may not) appear across our service sites.

Choose whether your Profile name and Profile photo appear in shared endorsements that appear in ads.

You may also set your browser to block all cookies, including cookies associated with our services, or to indicate when a cookie is being set by us. However, it is important to remember that our services may not function properly if your cookies are disabled.

Information you share

As we expand our services, you will be able to share information with others. Remember that when you share information publicly, it may be indexable by search engines, including Google. Our services provide you with different options on sharing and removing your content, but the old axiom still applies: if you put it on the internet, it is likely to remain there forever.

Accessing and updating your personal information

Whenever you use our services, we aim to provide you with access to your personal information. If that information is wrong, we strive to give you ways to update it quickly or to delete it.

Where we can provide information access and correction, we will do so for free, except where it would require a disproportionate effort. We aim to maintain our services in a manner that protects information from accidental or malicious destruction. Because of this, after you delete information from our services, we may not immediately delete residual copies from our active servers and may not remove information from our backup systems.

Information we share

We do not share personal information with companies, organizations and individuals outside of eLSS unless you consent, or for legal reasons. As we expand our services trusted third-party service providers may be used to process information obtained through usage, but again UCD will never be shared.

Your information may also be shared to meet any applicable law, regulation, legal process or enforceable governmental request; enforce applicable Terms of Service, including investigation of potential violations; detect, prevent, or otherwise address fraud, security or technical issues; protect against harm to the rights, property or safety of eLSS, our users or the public as required or permitted by law.

We may share aggregated, non-personally identifiable information publicly and with our partners – like publishers, advertisers or connected sites. For example, we may share information publicly to show trends about the general use of our services.

If eLSS is involved in a merger, acquisition or asset sale, we will continue to ensure the confidentiality of any personal information and give affected users notice before personal information is transferred or becomes subject to a different privacy policy.

Information security

We work hard to protect eLSS and our users from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold. In particular: many of our services are encrypted using SSL; accessing your account requires a username and password, which undergoes strong hashing algorithms in the event that your profile information is obtained; we periodically review our information collection, storage and processing practices, including physical security measures, to guard against unauthorized access to systems.

When this Privacy Policy applies

Our Privacy Policy applies to all of the services now offered, planned to be offered, or will be offered in the future by eLSS. Our Privacy Policy does not apply to services offered by other companies or individuals, including products or sites that may be displayed to you in search results, sites that may include search engine services, or other sites linked from our services. Our Privacy Policy does not cover the information practices of other companies and organizations who advertise our services, and who may use cookies, pixel tags and other technologies to serve and offer relevant ads.

Compliance and cooperation with regulatory authorities

We periodically review our compliance with our Privacy Policy. We also adhere to several self regulatory frameworks. When we receive formal written complaints, we will contact the person who made the complaint to follow up. We work with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that we cannot resolve with our users directly.

Changes

Our Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of privacy policy changes).


© 2015 eLegal Software Solutions, Inc. All rights reserved. All materials generated on this site is for general information purposes only. The information is not legal advice and is not to acted on as such. The information may not be current and is subject to change without notice. Use of this software does not create an attorney-client relationship between the user and eLegal Software Solutions, Inc. or any attorney or non-attorney working thereon. No warranty expressed or implied is given to users.
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